Ensure consumers’ deletion requests across digital channels as mandated by the California Consumer Privacy Act (CCPA).
CCPA will go into effect January 1, 2020.
The business must comply with CCPA requirements if it meets even ONE of the following criteria:
- The business must generate annual gross revenue in excess of $25 million;
- The business must receive or share personal information of more than 50,000 California residents annually; or
- The business must derive at least 50 percent of its annual revenue by selling the personal information of California residents.
Ensure CCPA Deletion Functionality
From AB 375 section 1798.105 which requires businesses to delete consumer data upon request which is new functionality for most organizations.
Right of deletion; and right of non-discrimination.
Businesses must respond to these requests within 45 days of receipt, and requests for deletion must be passed to a business’s service providers.
Coordinate consumer deletion requests at the push of a button to meet compliance standands for regulations such as the California Consumer Privacy Act (CCPA)
Leverage existing customer touch points for deletion based on request.
Create a method and maintain a process to allow customers to request data access.
Prebuilt data sources built for your business requirements.
Process the request in real-time across digital stack.
Leverage functional API to meet CCPA compliance standards.
Erasure processing based on point and click with monitoring.
Reporting/audit trail for deletion requests and analytics for completion.
Ensure digital protection with request record ownership.
Real-time deletion completion available is easy to use UI.